John Doughty

Retailers have long allowed customers to trade old devices for credit toward new purchases; it’s a well-established industry practice. And yet, most retailers still don’t treat it as a core sales driver. With consumer interest in trade-ins growing, now is the time for retailers to examine how they structure and market their programs. Currently, there’s…

Recent macroeconomic pressures have had a sizeable impact on global trade, with a ripple effect on many industries, not least in retail. While the latest U.S. retail spending data shows positive signs of consumer resilience, the National Retail Federation predicts the combined impact of tariff uncertainty, inflation, and squeezed consumer spending will contribute to slower…

Overstock costs retailers a staggering $562 billion every year, according to IHL Group. But in the world of tech retail, those shelves of unsold devices represent more than just wasted space; they’re a real opportunity to boost revenue and reduce e-waste. The need to keep electronics out of landfills is growing urgent. E-waste has surged…