Roni Jamesmeyer

Roni Jamesmeyer

Roni Jamesmeyer is a director of industry marketing at Five9 and a seasoned marketing professional specializing in the intersection of technology, healthcare, and customer experience. In her role, she leads initiatives to define and promote solutions that help healthcare organizations modernize contact center operations, integrate seamlessly with EHR systems, and deliver next-generation patient engagement.

Customer Retention

Listening, Adapting and Earning Loyalty: How Retailers Can Win Customers in a More Intentional Economy

April 15, 2026 at 1:00 pm

The 2025 holiday season may be behind us, but the pressures that shaped it like persistent inflation, cautious consumer sentiment, and shifting expectations are carrying directly into the summer 2026 retail season. According to the National Retail Federation, consumers remain value-conscious, with spending growth expected to be modest as households continue to prioritize essentials and…