Ambrose Crenshaw

First-party fraud is evolving into a multibillion-dollar threat, fueled by organized rings and tactics like refund-as-a-service. Retailers face rising abuse of return policies, digital loopholes, and mounting financial risk. This report gives ecommerce leaders the insights to fight back—covering vertical-specific trends, the impact of organized fraud, and proven strategies from top retailers. Learn how to stay resilient, protect revenue, and grow in an era of escalating abuse.

In the debut episode of Total Retail Tech Insights, Melissa Campanelli, brand and content director, Total Retail, and Joe Keenan, editor-in-chief, Total Retail, offer listeners a warm welcome to the brand's new show. The pair discuss all things related to the launch of Total Retail's newest podcast, including Tech Insights' focus, content strategy, targeted audience,…