Fredrik Gessler

Fredrik Gessler

Fredrik Gessler, Head of Product Management, BU API, Vonage
Fredrik Gessler leads Product Management for the Business Unit API at Vonage, overseeing an extensive portfolio that includes CPaaS solutions for messaging, voice and video, network API offerings, fraud prevention solutions, OSS/BSS capabilities and associated platform innovations—all designed to enhance both the customer and developer experience. Prior to joining Vonage, he led the product management team for the Global Network Platform in Business Area Global Communications Platform, the entity at the core of Aduna, a landmark venture between some of the world’s leading telecom operators and Ericsson, focused on accelerating the adoption and innovation of common network APIs by developers on a global scale. Fredrik holds a PhD in Industrial Economics and Radio Communication Systems, from the Royal Institute of Technology (KTH) in Stockholm, Sweden.

E-Commerce

Modernizing Identity Checks to Reduce Customer Friction and Combat Holiday Fraud Attempts

December 16, 2025 at 4:37 pm

The holiday season reliably brings a surge in digital transactions, and with it a spike in fraud attempts. As retailers tackle their busiest buying period, there’s heightened pressure to make every customer interaction count by stopping fraud without triggering unnecessary friction or false declines. With more than half of retailers reporting digital and e-commerce fraud…