Chris Bartosik
Chris Bartosik, Senior Director of Healthcare, Retail, and E-Commerce, Concentrix
Global technology leader bringing over 25 years proven expertise delivering award-winning solutions to the marketplace by leveraging a blend of tech optimization, organizational empowerment, and a relentless pursuit of quality. Industry expertise in Healthcare, Insure Tech, Banking and Financial Services, Transportation, Energy and Technology.
Highly adaptable acting as the bridge between technology and business at translating ambiguity into tangible outcomes. Proven ability upfitting organizations into high-performing teams able to deliver with quality, cost effectively in across all major industries. Proven expertise leading organizations in design, architecture, engineering, quality and operations support.
Leader of several industry-first launches supporting healthcare, education, and financial services. Global delivery responsibility of teams over 300 resources in highly-regulated industries. Metrics and measurement focused resulting in savings over $10M/year through automation, quality best practice adherence and optimization of contracts through strict SLA’s and OLA’s.
Retailers are pushing hard to personalize every step of the shopping journey. As the tools get sharper, so does a real challenge: knowing when personalization feels helpful and knowing when it feels like someone is looking over your shoulder. That “creepy factor” shows up the moment shoppers feel observed instead of understood. The ability to…




