Carl Hildebrandt

Carl Hildebrandt

Carl Hildebrandt is vice president of product management at Epicor, overseeing the company’s retail product portfolio end-to-end, along with global payments solutions, hardware strategy, and cross-functional products. With more than 20 years in enterprise software, Carl focuses on practical innovation that helps retailers run tighter operations. He works closely with store owners and buying groups to translate day-to-day challenges into reliable, easy-to-adopt solutions that deliver measurable results.

Management

Labor: The Pressure Point Retailers Can’t Ignore Any Longer

April 22, 2026 at 1:49 pm

Retailers are facing mounting pressure from one area that’s become impossible to ignore: labor. Pricing, promotions, and inventory strategies only succeed if there are enough people in place to execute them. For independent retailers, labor is no longer just a cost center. It has become the determining factor in whether plans translate into results. When…

Omnichannel, E-Commerce

Why Unified Commerce Matters as Customers Seek a Seamless Retail Experience

August 1, 2023 at 4:31 pm

The term “omnichannel” became more than a buzzword in the retail space when the pandemic forced countless store owners to enable new avenues for customer interaction as quickly as possible. At first, the term simply entailed a retailer's ability to support a variety of purchasing channels, whether they be online, on social media, or in…