In this brand new version of “The Nordstrom Way,” co-authors Robert Spector and breAnne O. Reeves examine in-depth the values by which Nordstrom has survived and thrived for more than 116 years. One of those values is the combination of “communication and collaboration,” which is essential for every organization to succeed. This is an excerpt from the book.<\/p>\n","protected":false},"excerpt":{"rendered":"
In this brand new version of “The Nordstrom Way,” co-authors Robert Spector and breAnne O. Reeves examine in-depth the values by which Nordstrom has survived and thrived for more than 116 years. One of those values is the combination of \u201ccommunication and collaboration,\u201d which is essential for every organization to succeed. This is an excerpt from the book.<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-52846","resource","type-resource","status-publish","hentry","category-customer-retention","category-customer-service","category-user-experience","tag-breanne-o-reeves","tag-customer-experience","tag-customer-loyalty","tag-customer-service","tag-nordstrom","tag-nordstroms-customer-experience","tag-nordstroms-customer-service","tag-robert-spector","tag-the-nordstrom-way","editorial_type-company-profiles","company-rsi","sponsor-rsi"],"yoast_head":"\n