{"id":57258,"date":"2018-05-31T14:35:36","date_gmt":"2018-05-31T18:35:36","guid":{"rendered":"https:\/\/network.napco.com\/total-retail\/?post_type=resource&p=57258"},"modified":"2018-05-31T14:39:34","modified_gmt":"2018-05-31T18:39:34","slug":"aci-worldwide-and-ovums-2018-global-payments-insight-survey-merchants","status":"publish","type":"resource","link":"https:\/\/www.mytotalretail.com\/resource\/aci-worldwide-and-ovums-2018-global-payments-insight-survey-merchants\/","title":{"rendered":"ACI Worldwide and Ovum\u2019s 2018 Global Payments Insight Survey: Merchants"},"content":{"rendered":"

ACI Worldwide’s joint report with Ovum, 2018 Global Payments Insight Survey: Merchants<\/span>, discusses how retailers and other merchants are tackling challenges in an industry where a consumer’s experience with customer service is now held to the highest standard. This survey is the third portion of this research series and highlights some of the key findings from the fourth year of this research. It provides an analysis of the views and plans of this part of the value chain, as well as a sense of how these perspectives have changed over time. This data sheds light on the importance of using new digital payments systems to glean better insights from consumers, the impact of real-time payments on consumers’ use of credit cards, and why merchants should implement fraud prevention measures.<\/p>\n","protected":false},"excerpt":{"rendered":"

ACI Worldwide\u2019s joint report with Ovum, 2018 Global Payments Insight Survey: Merchants, discusses how retailers and other merchants are tackling challenges in an industry where a consumer\u2019s experience with customer service is now held to the highest standard. This survey is the third portion of this research series and highlights some of the key findings from the fourth year of this research. It provides an analysis of the views and plans of this part of the value chain, as well as a sense of how these perspectives have changed over time. This data sheds light on the importance of using new digital payments systems to glean better insights from consumers, the impact of real-time payments on consumers\u2019 use of credit cards, and why merchants should implement fraud prevention measures.<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-57258","resource","type-resource","status-publish","hentry","category-payment-options","tag-aci-worldwide","tag-aci-worldwides-2018-global-payments-insight-survey","tag-global-payment-options","tag-online-payments","tag-payment-behaviors","tag-payment-options","tag-payments","editorial_type-white-papers","vertical-retail"],"yoast_head":"\nACI Worldwide and Ovum\u2019s 2018 Global Payments Insight Survey: Merchants - Total Retail<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mytotalretail.com\/resource\/aci-worldwide-and-ovums-2018-global-payments-insight-survey-merchants\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ACI Worldwide and Ovum\u2019s 2018 Global Payments Insight Survey: Merchants - Total Retail\" \/>\n<meta property=\"og:description\" content=\"ACI Worldwide\u2019s joint report with Ovum, 2018 Global Payments Insight Survey: Merchants, discusses how retailers and other merchants are tackling challenges in an industry where a consumer\u2019s experience with customer service is now held to the highest standard. This survey is the third portion of this research series and highlights some of the key findings from the fourth year of this research. It provides an analysis of the views and plans of this part of the value chain, as well as a sense of how these perspectives have changed over time. 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