{"id":67825,"date":"2020-08-06T15:49:34","date_gmt":"2020-08-06T19:49:34","guid":{"rendered":"https:\/\/network.napco.com\/total-retail\/?post_type=article&#038;p=67825"},"modified":"2020-08-06T15:49:34","modified_gmt":"2020-08-06T19:49:34","slug":"kroger-launches-contactless-payments-pilot-program","status":"publish","type":"article","link":"https:\/\/www.mytotalretail.com\/article\/kroger-launches-contactless-payments-pilot-program\/","title":{"rendered":"Kroger Launches Contactless Payments Pilot Program"},"content":{"rendered":"<p>The Kroger Co. announced the <a href=\"https:\/\/www.prnewswire.com\/news-releases\/kroger-launches-contactless-payments-pilot-in-qfc-division-301107813.html\">launch of a contactless payments pilot<\/a> across the QFC division, located in\u00a0<span class=\"xn-location\">Seattle,<\/span>\u00a0allowing customers to use their mobile device for a more seamless checkout experience. The pilot includes the acceptance of Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, mobile banking apps and contactless chip cards, underpinned by near-field communication (NFC) technology.\u00a0Kroger&#8217;s technology team recently enabled NFC payments at 61 QFC stores.\u00a0The QFC pilot supports the more than 30 policy and process changes Kroger has implemented since the start of the COVID-19 pandemic to promote social distancing and safeguard associates and customers.<\/p>\n<p><strong>Total Retail&#8217;s Take:<\/strong> As retailers look to welcome consumers back into their brick-and-mortar stores, they&#8217;re focused on making the shopping experience as safe as possible for customers. One way they&#8217;re doing that is by accepting contactless payments, eliminating the need for customer-cashier interaction, including the transfer of cash. Michael Jaszczyk, CEO,\u00a0<a href=\"https:\/\/www.gk-software.com\/us\/\" target=\"_blank\" rel=\"noopener noreferrer\">GK Software USA<\/a>, shares his insight about the latest in-store technology implementation from Kroger:<\/p>\n<p>&#8220;Kroger launching contactless payments is a smart and necessary move,&#8221; Jaszczyk told Total Retail. &#8220;Retailers need to provide the seamless and faster payment options that customers demand, and adopting contactless payment is a key step towards eliminating existing pain points. This is especially true since the pandemic, which has led to more use of contactless credit cards as a safe no-touch payment option for consumers. The future of checkout means fast, contactless payment options that promote a frictionless customer experience, and we will see more leading retailers investing in these technologies as they look to provide the flexibility, speed and convenience that customers are looking for.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Kroger Co. announced the launch of a contactless payments pilot across the QFC division, located in\u00a0Seattle,\u00a0allowing customers to use their mobile device for a more seamless checkout experience. The pilot includes the acceptance of Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, mobile banking apps and contactless chip cards, underpinned by near-field communication (NFC) [&hellip;]<\/p>\n","protected":false},"author":136,"featured_media":67827,"comment_status":"open","ping_status":"closed","template":"","coauthors":[102957],"class_list":["post-67825","article","type-article","status-publish","has-post-thumbnail","hentry","category-in-store-technology","category-mobile-payments","category-payment-options","category-technology","tag-contactless-payments","tag-in-store-technology","tag-mobile-payments","tag-nfc-technology","tag-payment-options","tag-payments","tag-retail-technology","editorial_type-news","person-michael-jaszczyk","vertical-retail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kroger Launches Contactless Payments Pilot Program<\/title>\n<meta name=\"description\" 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