{"id":85023,"date":"2025-10-20T08:53:47","date_gmt":"2025-10-20T12:53:47","guid":{"rendered":"https:\/\/www.mytotalretail.com\/?post_type=video&#038;p=85023"},"modified":"2025-10-20T08:53:47","modified_gmt":"2025-10-20T12:53:47","slug":"how-omni-retail-enterprises-is-leveraging-ai-for-retail-success","status":"publish","type":"video","link":"https:\/\/www.mytotalretail.com\/video\/total-retail-tech\/how-omni-retail-enterprises-is-leveraging-ai-for-retail-success\/","title":{"rendered":"How Omni Retail Enterprises is Leveraging AI for Retail Success"},"content":{"rendered":"<p><a href=\"https:\/\/www.linkedin.com\/in\/jeffhaddox\/\">Jeff Haddox<\/a> is chief technology officer at <a href=\"https:\/\/omniretailenterprises.com\/\">Omni Retail Enterprises<\/a>, parent organization of brands such as Pier 1, Dressbarn, Stein Mart, among others, where he&#8217;s leveraging artificial intelligence tools to drive personalization and real-time customer engagement. &#8220;What are the things we&#8217;re doing day in and day out that take time, that we can leverage AI to help us with?&#8221; asks Haddox.<\/p>\n<p>In this video interview, recorded at <a href=\"https:\/\/tech.mytotalretail.com\/\">Total Retail Tech<\/a> earlier last month, Haddox emphasizes the importance of evaluating current technology, optimizing resources, and building strong cross-departmental relationships within the business. He also shares his preference for smaller, intimate conferences like <a href=\"https:\/\/tech.mytotalretail.com\/\">Total Retail Tech<\/a> for networking with peers.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Jeff Haddox is chief technology officer at Omni Retail Enterprises, parent organization of brands such as Pier 1, Dressbarn, Stein Mart, among others, where he&#8217;s leveraging artificial intelligence tools to drive personalization and real-time customer engagement. &#8220;What are the things we&#8217;re doing day in and day out that take time, that we can leverage AI [&hellip;]<\/p>\n","protected":false},"author":14704,"featured_media":85027,"comment_status":"open","ping_status":"closed","template":"","coauthors":[139368],"class_list":["post-85023","video","type-video","status-publish","has-post-thumbnail","hentry","category-artificial-intelligence","tag-ai","tag-ai-in-retail","tag-artifical-intelligence","tag-jeff-haddox","tag-leadership","tag-omni-retail-enterprises","tag-technology","tag-total-retail-tech-2025","editorial_type-video","person-jeff-haddox","collection-today-on-total-retail","video_channel-total-retail-tech-video-channel","vertical-retail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Omni Retail Enterprises is Leveraging AI for Retail Success<\/title>\n<meta name=\"description\" content=\"Jeff Haddox, chief technology officer at Omni Retail Enterprises, discusses his utilization of AI to enhance relationships in the business.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mytotalretail.com\/video\/total-retail-tech\/how-omni-retail-enterprises-is-leveraging-ai-for-retail-success\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Inside Omni Retail Enterprises&#039; 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