{"id":85724,"date":"2026-01-26T17:17:10","date_gmt":"2026-01-26T22:17:10","guid":{"rendered":"https:\/\/www.mytotalretail.com\/?post_type=video&p=85724"},"modified":"2026-01-26T17:17:10","modified_gmt":"2026-01-26T22:17:10","slug":"how-groupe-dynamite-is-personalizing-its-pos-with-agentic-ai","status":"publish","type":"video","link":"https:\/\/www.mytotalretail.com\/video\/single\/how-groupe-dynamite-is-personalizing-its-pos-with-agentic-ai\/","title":{"rendered":"How Groupe Dynamite is Personalizing its POS With Agentic AI"},"content":{"rendered":"

At the National Retail Federation Big Show<\/a> in New York City earlier this month, Editor-in-Chief Joe Keenan interviewed Dave Stevens<\/a>, chief technology officer at Canadian women’s fashion house Groupe Dynamite<\/a>, and Kevin Bass<\/a>, vice president of professional services at global supply chain technology leader\u00a0Manhattan Associates<\/a>. They covered topics such as the impact of agentic artificial intelligence on point of sale (POS) transformation, with Stevens speaking about Groupe Dynamite’s AI customer personalization engine and the algorithms built to better fulfill products. In addition, Bass expanded on the broader landscape of AI usage in customer service that he’s seeing at Manhattan Associates. The interview concludes with both guests providing their advice for the incorporation of agentic AI into retail systems.<\/p>\n","protected":false},"excerpt":{"rendered":"

At the National Retail Federation Big Show in New York City earlier this month, Editor-in-Chief Joe Keenan interviewed Dave Stevens, chief technology officer at Canadian women’s fashion house Groupe Dynamite, and Kevin Bass, vice president of professional services at global supply chain technology leader\u00a0Manhattan Associates. They covered topics such as the impact of agentic artificial […]<\/p>\n","protected":false},"author":14704,"featured_media":85729,"comment_status":"closed","ping_status":"closed","template":"","coauthors":[139368],"class_list":["post-85724","video","type-video","status-publish","has-post-thumbnail","hentry","category-artificial-intelligence","category-pos-systems","tag-ai","tag-customer-service","tag-dave-stevens","tag-groupe-dynamite","tag-kevin-bass","tag-manhattan-associates","tag-personalization","tag-pos","tag-unified-commerce","editorial_type-video","person-dave-stevens","person-joe-keenan","person-kevin-bass","collection-today-on-total-retail","vertical-retail"],"yoast_head":"\nHow Groupe Dynamite is Personalizing its POS<\/title>\n<meta name=\"description\" content=\"While at the 2026 National Retail Federation Big Show, Editor-in-Chief Joe Keenan interviewed Dave Stevens from Groupe Dynamite and Kevin Bass from Manhattan Associates.\" \/>\n<meta name=\"robots\" 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