{"id":85758,"date":"2026-01-28T17:33:38","date_gmt":"2026-01-28T22:33:38","guid":{"rendered":"https:\/\/www.mytotalretail.com\/?post_type=video&p=85758"},"modified":"2026-01-28T17:33:38","modified_gmt":"2026-01-28T22:33:38","slug":"stitch-fix-is-using-ai-tools-to-improve-cx","status":"publish","type":"video","link":"https:\/\/www.mytotalretail.com\/video\/single\/stitch-fix-is-using-ai-tools-to-improve-cx\/","title":{"rendered":"Stitch Fix is Using AI Tools to Improve CX"},"content":{"rendered":"

At the National Retail Federation Big Show<\/a> in New York City earlier this month, Editor-in-Chief Joe Keenan interviewed Tony Bacos<\/a>, chief product and technology officer at Stitch Fix<\/a>, an online personal styling service. Bacos detailed how Stitch Fix works to target common shopping challenges and change the way consumers discover style recommendations through the utilization of its Stitch Fix Vision<\/a> and AI Style Assistant<\/a> tools. Additionally, Bacos shares the technologies he believes will help reshape e-commerce in the years to come, and how the company determines where to prioritize its technology investments.<\/p>\n","protected":false},"excerpt":{"rendered":"

At the National Retail Federation Big Show in New York City earlier this month, Editor-in-Chief Joe Keenan interviewed Tony Bacos, chief product and technology officer at Stitch Fix, an online personal styling service. Bacos detailed how Stitch Fix works to target common shopping challenges and change the way consumers discover style recommendations through the utilization […]<\/p>\n","protected":false},"author":14704,"featured_media":85760,"comment_status":"closed","ping_status":"closed","template":"","coauthors":[139368],"class_list":["post-85758","video","type-video","status-publish","has-post-thumbnail","hentry","category-artificial-intelligence","category-e-commerce","category-technology","tag-ai","tag-ai-powered-personalization","tag-e-commerce","tag-fashion","tag-retail-tech","tag-stitch-fix","tag-technology-investments","tag-tony-bacos","editorial_type-video","person-joe-keenan","person-tony-bacos","collection-today-on-total-retail","vertical-retail"],"yoast_head":"\nStitch Fix is Using AI Tools to Improve CX<\/title>\n<meta name=\"description\" content=\"While at the 2026 National Retail Federation Big Show, Joe Keenan interviewed Tony Bacos, chief product and technology officer at Stitch 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