{"id":86229,"date":"2026-04-13T17:30:07","date_gmt":"2026-04-13T21:30:07","guid":{"rendered":"https:\/\/www.mytotalretail.com\/?post_type=video&#038;p=86229"},"modified":"2026-04-14T14:00:46","modified_gmt":"2026-04-14T18:00:46","slug":"how-whatnot-is-driving-the-growth-of-live-commerce","status":"publish","type":"video","link":"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/","title":{"rendered":"How Whatnot is Driving the Growth of Live Commerce"},"content":{"rendered":"<p>At <a href=\"https:\/\/spring.shoptalk.com\/home\">Shoptalk<\/a> in Las Vegas last month, Total Retail Editor-in-Chief Joe Keenan interviewed <a href=\"https:\/\/www.linkedin.com\/in\/tom-robertson-042\/\">Tom Verrilli<\/a>, chief product officer at <a href=\"https:\/\/www.whatnot.com\/\">Whatnot<\/a>, the largest livestream shopping platform in the U.S., UK, and Europe. They explore the rise of live commerce and the customer experience within the Whatnot platform that combines the ease of e-commerce with the personal touch of face-to-face retail. Verrilli explains how live shopping builds community and how retailers can integrate live commerce into their businesses.<\/p>\n<p>In addition, Verrilli details how Whatnot has scaled to offer 150 categories, emphasizing how real-time video allows sellers to build authenticity and trust while simultaneously driving high conversion rates for brands. Lastly, he discusses the next evolution of live commerce and what retailers should be preparing for now.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Shoptalk in Las Vegas last month, Total Retail Editor-in-Chief Joe Keenan interviewed Tom Verrilli, chief product officer at Whatnot, the largest livestream shopping platform in the U.S., UK, and Europe. They explore the rise of live commerce and the customer experience within the Whatnot platform that combines the ease of e-commerce with the personal [&hellip;]<\/p>\n","protected":false},"author":9544,"featured_media":86230,"comment_status":"closed","ping_status":"closed","template":"","coauthors":[117972],"class_list":["post-86229","video","type-video","status-publish","has-post-thumbnail","hentry","category-digital-innovation","category-e-commerce","tag-e-commerce","tag-live-commerce","tag-tom-verrilli","tag-video-commerce","tag-whatnot","editorial_type-video","person-joe-keenan","person-tom-verrilli","collection-today-on-total-retail","vertical-retail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Whatnot is Driving the Growth of Live Commerce<\/title>\n<meta name=\"description\" content=\"At Shoptalk 2026, Total Retail&#039;s Joe Keenan spoke with Tom Verrilli, chief product officer at Whatnot, the livestream shopping platform.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Whatnot is Driving the Growth of Live Commerce\" \/>\n<meta property=\"og:description\" content=\"At Shoptalk 2026, Total Retail&#039;s Joe Keenan spoke with Tom Verrilli, chief product officer at Whatnot, the livestream shopping platform.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/\" \/>\n<meta property=\"og:site_name\" content=\"Total Retail\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-14T18:00:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.mytotalretail.com\/wp-content\/uploads\/sites\/14\/2026\/04\/video_poster_86229.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@MyTotalRetail\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"Kristina Stidham\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/\",\"url\":\"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/\",\"name\":\"How Whatnot is Driving the Growth of Live Commerce\",\"isPartOf\":{\"@id\":\"https:\/\/www.mytotalretail.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.mytotalretail.com\/wp-content\/uploads\/sites\/14\/2026\/04\/video_poster_86229.jpg\",\"datePublished\":\"2026-04-13T21:30:07+00:00\",\"dateModified\":\"2026-04-14T18:00:46+00:00\",\"description\":\"At Shoptalk 2026, Total Retail's Joe Keenan spoke with Tom Verrilli, chief product officer at Whatnot, the livestream shopping platform.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/#primaryimage\",\"url\":\"https:\/\/www.mytotalretail.com\/wp-content\/uploads\/sites\/14\/2026\/04\/video_poster_86229.jpg\",\"contentUrl\":\"https:\/\/www.mytotalretail.com\/wp-content\/uploads\/sites\/14\/2026\/04\/video_poster_86229.jpg\",\"width\":1280,\"height\":720,\"caption\":\"Whatnot Exec on Driving Trust, Community and Conversion With Live Commerce\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.mytotalretail.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Videos\",\"item\":\"https:\/\/www.mytotalretail.com\/video\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"How Whatnot is Driving the Growth of Live Commerce\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.mytotalretail.com\/#website\",\"url\":\"https:\/\/www.mytotalretail.com\/\",\"name\":\"Total Retail\",\"description\":\"The Retailer&#039;s Source for Content &amp; Community\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.mytotalretail.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How Whatnot is Driving the Growth of Live Commerce","description":"At Shoptalk 2026, Total Retail's Joe Keenan spoke with Tom Verrilli, chief product officer at Whatnot, the livestream shopping platform.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/","og_locale":"en_US","og_type":"article","og_title":"How Whatnot is Driving the Growth of Live Commerce","og_description":"At Shoptalk 2026, Total Retail's Joe Keenan spoke with Tom Verrilli, chief product officer at Whatnot, the livestream shopping platform.","og_url":"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/","og_site_name":"Total Retail","article_modified_time":"2026-04-14T18:00:46+00:00","og_image":[{"width":1280,"height":720,"url":"https:\/\/www.mytotalretail.com\/wp-content\/uploads\/sites\/14\/2026\/04\/video_poster_86229.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@MyTotalRetail","twitter_misc":{"Est. reading time":"1 minute","Written by":"Kristina Stidham"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/","url":"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/","name":"How Whatnot is Driving the Growth of Live Commerce","isPartOf":{"@id":"https:\/\/www.mytotalretail.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/#primaryimage"},"image":{"@id":"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/#primaryimage"},"thumbnailUrl":"https:\/\/www.mytotalretail.com\/wp-content\/uploads\/sites\/14\/2026\/04\/video_poster_86229.jpg","datePublished":"2026-04-13T21:30:07+00:00","dateModified":"2026-04-14T18:00:46+00:00","description":"At Shoptalk 2026, Total Retail's Joe Keenan spoke with Tom Verrilli, chief product officer at Whatnot, the livestream shopping platform.","breadcrumb":{"@id":"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/#primaryimage","url":"https:\/\/www.mytotalretail.com\/wp-content\/uploads\/sites\/14\/2026\/04\/video_poster_86229.jpg","contentUrl":"https:\/\/www.mytotalretail.com\/wp-content\/uploads\/sites\/14\/2026\/04\/video_poster_86229.jpg","width":1280,"height":720,"caption":"Whatnot Exec on Driving Trust, Community and Conversion With Live Commerce"},{"@type":"BreadcrumbList","@id":"https:\/\/www.mytotalretail.com\/video\/single\/how-whatnot-is-driving-the-growth-of-live-commerce\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.mytotalretail.com\/"},{"@type":"ListItem","position":2,"name":"Videos","item":"https:\/\/www.mytotalretail.com\/video\/"},{"@type":"ListItem","position":3,"name":"How Whatnot is Driving the Growth of Live Commerce"}]},{"@type":"WebSite","@id":"https:\/\/www.mytotalretail.com\/#website","url":"https:\/\/www.mytotalretail.com\/","name":"Total Retail","description":"The Retailer&#039;s Source for Content &amp; Community","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.mytotalretail.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.mytotalretail.com\/wp-json\/wp\/v2\/video\/86229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mytotalretail.com\/wp-json\/wp\/v2\/video"}],"about":[{"href":"https:\/\/www.mytotalretail.com\/wp-json\/wp\/v2\/types\/video"}],"author":[{"embeddable":true,"href":"https:\/\/www.mytotalretail.com\/wp-json\/wp\/v2\/users\/9544"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mytotalretail.com\/wp-json\/wp\/v2\/comments?post=86229"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mytotalretail.com\/wp-json\/wp\/v2\/media\/86230"}],"wp:attachment":[{"href":"https:\/\/www.mytotalretail.com\/wp-json\/wp\/v2\/media?parent=86229"}],"wp:term":[{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.mytotalretail.com\/wp-json\/wp\/v2\/coauthors?post=86229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}