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</html><thumbnail_url>https://www.mytotalretail.com/wp-content/uploads/sites/14/2019/02/GettyImages-931086010.jpg</thumbnail_url><thumbnail_width>2121</thumbnail_width><thumbnail_height>1414</thumbnail_height><description>Using voice-of-customer data, including information gleaned from social media content, product reviews and surveys as inputs for AI and ML applications can help ensure retailers get the most out of their investment in these technologies.</description></oembed>
