Supply Chain
Gen Z is bringing the mall back, and it’s better than before. Driven by experiential retail and mixed-use spaces, 64 percent of Gen Zers prefer to shop in-store when discovering new products and socializing. Deloitte’s 2024 holiday retail survey found that younger shoppers continue to favor physical stores for product discovery and experiential engagement, with…
Shoppers are shifting their tactics. Burdened by rising prices, depressed spending power, and slumping consumer sentiment, they are, as KPMG explained, “more cautious, more cost-conscious, and more selective than they’ve been in years.” Recent consumer research shows that shoppers still expect instant value, immediate product availability, and a highly relevant experience both online and in-store.…
With another holiday shopping season behind us, the retail community has a brief moment to pause and reflect on what lies ahead. In this spirit, now is the time for predictions. Granted, no one has a crystal ball and geopolitical events can upend even the steadiest of markets, however, there is value in taking stock…
Walmart has agreed to pay $100 million to settle Federal Trade Commission (FTC) claims that the retailer misled delivery drivers about the pay and tips they could earn. The FTC alleged Walmart caused drivers with its delivery service, Spark, to lose tens of millions of dollars worth of earnings by showing them inflated figures for what…
A group of about 20 Senate Democrats on Monday revealed legislation calling for full refunds following the Supreme Court ruling that President Donald Trump's imposed tariffs were illegal. Separately, FedEx filed a lawsuit on Monday demanding a full refund, according to the BCC. The Supreme Court ruling last week — which said that Trump overstepped…
U.S. retailers now face a heightened antislavery risk at the border. Picture a routine day at a busy port. An inspector opens a box of imported snacks and notices a small logo. The shipment stops immediately. U.S. Customs and Border Protection detains the goods and flags related shipments at other ports. Inside the company, teams…
As tariff pressures continue to disrupt global trade, retailers are racing to strengthen their supply chain strategies. Increasingly, the key to staying ahead lies in agentic artificial intelligence — the next evolution of intelligent automation. AI has already made significant inroads across business functions, fundamentally reshaping how organizations operate, execute and interact with customers. Now,…
The U.S. Supreme Court said President Trump's tariffs policies imposed under the International Emergency Economic Powers Act (IEPPA) are unconstitutional, dealing a major blow to the president's signature economic policy. Chief Justice John Roberts wrote the 6-3 opinion. Justices Clarence Thomas, Samuel Alito and Brett Kavanaugh dissented. Writing for the court's majority, Chief Justice John…
Retail supply chains are under sustained pressure from labor shortages, rising costs, and increasing customer expectations. What were once temporary disruptions have become long-term structural challenges, forcing retailers to rethink how their networks, workforce and technology operate together. To remain competitive, retailers must move beyond point solutions and adopt a fully connected, technology-driven supply chain…
It's undeniable that global supply chains contain a multitude of ethical, labor and environmental risks, and that these are unavoidable in sourcing and procurement. What’s also becoming harder to ignore is the impact these issues can have on a company’s continuity and success. From productivity losses and logistics delays to reputational damage and labor disruptions,…




