Today on Total Retail

Imagine two pairs of your favorite sneakers: one purchased from a trusted local store and the other delivered from a popular e-commerce giant. They might look identical, but what if I told you there’s a real chance the second pair could be fake? Last year alone, more than 7 million counterfeit items were seized —…

A monster December propelled holiday e-commerce sales growth to the heights predicted at the beginning of the fourth quarter rush. Despite analysts' spot-on call there, a lookback shows that very little else about the season was easy to foresee. Online spending was up 24 percent in December over 2023, according to Signifyd data, largely because…

Here’s an axiom to remember: technology never stops evolving. That’s as true for B2B commerce as it is for all other tech systems around the world. New tech is constantly coming online, new connections are being forged, and new automations continue to make our work faster and more productive. This evolution never changes. What does…

Craft retailer Joann Inc filed for Chapter 11 protection in Delaware on Wednesday, saying that inventory shortages had forced it to back into bankruptcy for the second time in less than a year. Joann said it intends to seek a buyer for its business, which has the "potential" to survive under the right ownership. If…

A challenge that many small business owners encounter when first establishing an online presence is not knowing where to start. It may be daunting and time consuming for entrepreneurs trying to build a website, write content for that website, and optimize it for search. However, the emergence of artificial intelligence has opened new doors for…

In this episode of Retail Right Now, Marie Albiges and Joe Keenan discuss Total Retail’s recently released Top 50 Tips of 2024 report. This annual report is a curation of the top insights and best practices published across Total Retail’s various content channels in the previous year. This resource offers actionable tips that focus upon…

As online retailers embrace artificial intelligence-powered innovations and new e-commerce tools in pursuit of growth, they’re also opening the door to a rising wave of cyber threats. In Q3 2024 alone, cyber attacks surged 75 percent year-over-year and rose 15 percent from the previous quarter. From new AI-driven attack vectors to identity and supply chain…

Imagine logging onto your favorite social platform and seeing a digital avatar of yourself modeling a brand’s latest loungewear or, more surprising, underwear. Creepy? Cool? Maybe both? According to The Verge, Meta announced that it’s testing a new feature that creates artificial intelligence-generated content for you “based on your interests or current trends,” including some…

Some U.S. retailers are relying on paper-based processes for daily checks, leaving many stores open to unresolved mistakes. Paper-based processes, such as fridge temperature lists, are untraceable, making it impossible for store managers to confirm whether they were completed correctly. Many leading retail officials claim that paper-based processes for in-store checks leave no time for…

During a keynote session on Tuesday at the National Retail Federation's Big Show in New York City, lululemon CEO Calvin McDonald addressed the retailer's future plans and goals, among other topics. McDonald was interviewed by CNBC anchor and reporter Sara Eisen. Here are some of the highlights from McDonald's answers. Global Ambitions Core to lululemon's…