International Strategy

2020 was difficult for many retailers, particularly for brick-and-mortar. However, for online retailers or those with online services, some of hardship of 2020 may have been alleviated somewhat. At the time of writing, it’s been predicted that there would 56 percent and 70 percent year-over-year increases in online sales in November and December, and a…

In recent months, e-commerce, particularly the third-party marketplace, has become the driving force for retailers as footfall in-store rapidly declines — with digital sales expected to rise a staggering 18 percent in 2020. Todays "virtual malls" have all delivered soaring revenue growth during the third quarter, fueled by the transformation of consumer shopping habits. E-commerce giants…

As the world begins its slow pivot from managing the COVID-19 crisis to recovery and now the long awaited reopening of economies, it's becoming clear that the period of lockdown will have a long-lasting and profound impact on the way global retailers sell and the way consumers shop. The customer journey — the path encompassing…

For U.S.-based e-commerce businesses looking to expand internationally, Mexico is an appealing option. Its consumer base is young and mobile savvy. Internet use and online shopping are on the rise. And based on a recent survey for ClearSale by Sapio Research, Mexican consumers’ customer experience concerns and expectations are similar in many ways to those…

The shift from brick-and-mortar to online retail has become a clear trend as small and medium-sized businesses (SMBs) pivot to keep up with rapidly changing regulations and consumer needs due to the COVID-19 pandemic. And, according to a new study from OFX of over 600 small businesses, SMBs aren’t stopping at simply shifting to online operations.…

In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss Singles Day, the annual shopping holiday in China that rakes in billions of dollars for online brands and retailers. This year, the shopping event is an even larger opportunity for cross-border e-commerce growth as online shopping is already heightened amidst…

Digital commerce has created a truly global marketplace, transforming shopping from a local or even regional activity into a process that happens from any location around the world. For years, more consumers have started turning to e-commerce to browse for and purchase all types of products and services. Since the onset of the COVID-19 pandemic,…

Imagine a post-pandemic moment: walking into your favorite café, lining up and scanning the menu, and seeing the price of your latte in a different currency than you’re used to — British pounds or Japanese yen, for example. If you’re in a rush, you might just turn around and go to another café where the…

If there has been one bright spot amid the retail gloom of the past few months, it’s cross-border e-commerce. The world watched in shock as companies that were heavily dependent on brick-and-mortar stores suffered during lockdowns. Even brands with strong e-commerce strategies experienced headwinds as unemployment and job insecurity drastically changed consumer behavior. However, U.S.…

If you're selling online, chances are, prospects can find your products anywhere. E-commerce is a growing market, the market is big, and there's practically no limit as to where you can expand. Now, the question is, are you ready to sell internationally? If your answer is yes, then you have to be aware that expanding…