Artificial Intelligence (AI)
March 9, 2026 at 8:53 am
Retailers have spent years refining their digital offerings to fit human needs, optimizing layouts, promotions and messaging to capture attention and drive conversion. However, a new factor that will increasingly reshape how purchase decisions are made in 2026 doesn’t shop online, like a human. Consumers are ramping up their use of bot shoppers — automated…
March 4, 2026 at 9:45 am
Artificial intelligence can identify your target audience in seconds, optimize campaigns in milliseconds, and generate hundreds of creative variations in minutes. Marketing automation has never been more powerful — or more tempting. Yet the marketers winning right now aren't the ones automating everything. They're the ones who know exactly what not to automate. Because while…
March 2, 2026 at 12:50 pm
The retail landscape has undergone more transformation in the last 24 months than in the previous decade. While the past few years were defined by the rise of enterprise artificial intelligence optimizing supply chains and back-office efficiencies, 2026 marks the year the "AI agent" officially takes the driver’s seat in the consumer journey. As we…
February 25, 2026 at 9:42 am
The innumerable artificial intelligence shopping agents launched before Black Friday last year came at the most opportune time, as tighter spending budgets drove consumers to embrace the technology and lean on its ability to instantly discover the best gifts at the best possible prices. Despite consumers largely being skeptical of AI, this past holiday shopping…
February 24, 2026 at 9:20 am
For nearly two decades, online shopping followed a familiar pattern: search, browse, compare, click. Retailers fought for attention with search engine optimization tactics, paid ads and optimized product pages designed to nudge a human toward “Buy Now.” Artificial intelligence has rewritten the script. Agentic commerce, where AI agents search, evaluate, recommend, and even complete purchases…
February 24, 2026 at 8:50 am
Artificial intelligence promised to kill gut decisions in retail. Instead, it made guessing more expensive. Retailers have added more AI tools, more dashboards, more predictive models — all of which have created more noise. And it’s left retailers more uncertain about their decisions and further from their customers than ever before. The problem with retail’s…
February 23, 2026 at 8:43 am
As tariff pressures continue to disrupt global trade, retailers are racing to strengthen their supply chain strategies. Increasingly, the key to staying ahead lies in agentic artificial intelligence — the next evolution of intelligent automation. AI has already made significant inroads across business functions, fundamentally reshaping how organizations operate, execute and interact with customers. Now,…
February 17, 2026 at 12:11 pm
Attracting artificial intelligence shopping agents boils down to following the “know your customer” maxim while turning it on its head. You must know your customer. You must also provide the right information in the right ways so your customer can better know you and your products. That means providing much more detail about your brand,…
February 17, 2026 at 9:43 am
OpenAI and Stripe just connected chat and checkout. Inside ChatGPT, users can now purchase products directly from Etsy sellers, with Shopify to follow. A transaction can start and finish in the same conversation. Artificial intelligence is no longer advising — it’s selling. And with that, commerce takes a decisive step from assistance to autonomy. From…
February 17, 2026 at 9:23 am
Artificial intelligence has shifted from assistant to executor, now independently acting on behalf of consumers. Retailers are entering a new landscape where buying decisions move at machine speed and this fundamentally changes who they are selling to. Large language models (LLMs) are leading the charge. ChatGPT and Copilot have both rolled out features allowing users…
