Data Security

Retail technology teams face a paradox: artificial intelligence is transforming how software gets built, yet the very tools that accelerate delivery are outpacing the security processes designed to protect it. For retailers competing on digital experience, faster development is essential. However, as the use of generative AI to create code and automate features becomes standard…

Scam robocalls continue to generate the largest volume of consumer complaints received by the Federal Communications Commission (FCC). Recent data show that scam and telemarketing calls increased by 15.6 percent in 2025 compared to the prior year, adding roughly 420 million additional scam calls each month. For retail and e-commerce companies, the implications are real…

After a turbulent 2025, retailers were hoping for a strong golden quarter to close out the year. But their adversaries also typically thrive during the holiday season, as shoppers flood online stores and sales are prioritized over fraud protection. It’s a challenge set to continue in 2026. Some 90 percent of U.S. businesses are concerned…

Cybercriminals follow consumer behavior, and the holiday season provides a prime opportunity. As shoppers continue to make purchases online and in-store, attackers are increasingly leveraging artificial intelligence tools to accelerate attacks, putting both consumers and retailers at risk. To preserve consumer trust and protect brand reputations, retailers must safeguard against attacks that can compromise valuable…

With one of the busiest times of the year upon us, retailers are gearing up for the festive rush. Black Friday, Cyber Monday, and Christmas bring surging transaction volumes, an influx of temporary staff, and heightened customer data activity. As retailers focus on driving sales and managing demand, another trend quietly rises — a surge…

During the 2025 holiday season, small and medium-sized businesses (SMBs) are facing a perfect storm of challenges: shifting global trade policies, the end of the de minimis tariff exemption, and a surge in cybercrime targeting vulnerable supply chains. For SMBs, the stakes are high, not just in terms of lost revenue, but in reputational damage…

'Tis the season for online shopping to skyrocket, and that means 'tis also the season for cybercrime to soar. Now is the time for retail security teams to reinforce safeguards to protect consumers (and their companies). This year, we can expect to see more of the same threats from years past: sales poisoning, malicious emails…

In the age of hyperpersonalization, delivering seamless, secure digital retail experiences is no longer a competitive edge. It’s now becoming a consumer expectation. As retailers race to tailor every interaction, the need for a modern, adaptive customer identity and access management (CIAM) strategy has never been greater. Today’s consumers want personalized experiences, but they also…

As Cyber 5 and the holiday season loom large, retailers are speeding up artificial intelligence adoption in personalization engines, chatbots, fraud detection, and operations. These technologies can enhance revenue and efficiency, but they also amplify risks like shadow AI, data leakage, and AI-driven attacks. Cyber 5: A Stress Test for AI and Security Readiness The…

October is National Cybersecurity Awareness Month, and it's the ideal time for retailers to revisit their data security practices. Among shifting compliance and regulatory changes, retailers need to review the shifts that have taken place and ensure they’ve accurately updated their processes to meet requirements. One major change came in March as businesses across the…