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How Williams-Sonoma is Using Big Data to Drive Decision Making
January 21, 2016 at 7:48 pm

Check out Total Retail's interview with Sameer Hassan, vice president of e-commerce and marketing technology at Williams-Sonoma, from the National Retail Federation's Big Show in New York City this week. Sameer discusses how big data will affect the retailer's marketing strategy in 2016.

Technology Helps Chinese Laundry Better Connect With Customers
June 5, 2015 at 7:23 pm

At the Internet Retailer Conference and Exhibition (IRCE) in Chicago yesterday, Total Retail's Executive Editor Joe Keenan interviews Scott Cohn, vice president of e-commerce at Chinese Laundry, a women's footwear brand, about the company's move to a

How TigerDirect.com is Using Bitcoin
June 4, 2015 at 7:23 pm

Listen in as Steven Leeds, director of marketing for TigerDirect.com, discusses why the leading consumer electronics retailer started allowing its customers to use Bitcoin to pay for merchandise, as well as how the move is helping to improve sales,

How Ugg is Optimizing the Online Shopping Experience
January 13, 2015 at 5:00 am

Chad McCutchen, director of omnichannel digital technology at Deckers Brands, discussed how Uggs is leveraging a personalization engine to drive more relevant online shopping experiences for the brand's customers.

Refinery 29 Shopping Block
September 26, 2014 at 4:00 am

Refinery 29 is lending its online expertise to Simon Malls to debut The Shopping Block, a series of six pop-up locations highlighting local retailers, DIY bars and beauty experts geared toward the millennial generation.

Merz Apothecary Discusses Omnichannel Strategy at IRCE
June 13, 2014 at 4:00 am

In a conversation with Retail Online Integration at IRCE in Chicago, Anthony Qaiyum, president and co-owner of Merz Apothecary, discusses his company's omnichannel strategies and how to prepare for the upcoming holiday season.

The Future of Birchbox: Part 1
May 9, 2014 at 4:00 am

In part one of this interview, Birchbox Co-Founder Hayley Barna discusses how she and co-founder Katia Beauchamp came up with the business model and what their vision is for the future of Birchbox.

The Future of Birchbox: Part 2
May 9, 2014 at 4:00 am

In part two of this interview, Birchbox Co-Founder Hayley Barna shares her thoughts on expanding to other retail channels and how Birchbox leverages user-generated content to grow its business.