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October 13, 2023 at 7:03 pm
This video features a keynote from Vanathy Lakshmi, vice president of product and experiences at JCPenney, titled "A Strategy for Winning With People, Process and Technology" from Total Retail Tech 2023 in Denver. Transformation involves having a clear strategy, understanding your customers, and evolving the ways of working within to actually change not just the technology, but also…
October 11, 2023 at 6:36 pm
This video features the startup challenge session from Total Retail Tech 2023 in Denver. Startup presenters include Chelsie Hall, CEO, ViralMoment and Madisen Dewey, head of product marketing, TYB (Try Your Best). Judges include Jessica Coogan, vice president of digital commerce, James Avery Artisan Jewelry; and Jeff Haddox, chief digital officer, RuffleButts; Alexandra Mason, vice president, portfolio…
October 11, 2023 at 6:05 pm
This video features a panel discussing generative artificial intelligence (AI) from Total Retail Tech 2023 in Denver. Speakers include Sree Sreedhararaj, senior vice president, chief technology officer, Sephora; Hani Batla, chief information and technology officer, Adorama; Jenna Posner, chief digital officer, Solo Brands; Jim Forester, chief information officer, Kendra Scott; and moderator Brendan Witcher, vice president, principal analyst, Forrester. A panel of…
October 11, 2023 at 5:39 pm
This video features a panel discussing DEI from Total Retail Tech 2023 in Denver. Speakers include Richard Armour, chief digital officer, At Home; Roz Johnson, senior vice president, chief people officer, Build-A-Bear Workshop; Danielle LaFleur, president, Bandier; and moderator Monica Williams, chief consulting officer, The Equity Project. Studies have proven that more diverse teams and organizations perform…
October 11, 2023 at 5:27 pm
This video features a panel discussing revenue diversification from Total Retail Tech 2023 in Denver. Speakers include Sravanthi Muppidi, head of engineering, Albertsons Media Collective; Nada Shepherd, co-founder and CEO, ReSuit; Brendan Witcher, vice president, principal analyst, Forrester; and Christine Russo, founder, Retail Creative and Consulting Agency (RCCA). The challenges retailers have experienced in recent years have…
October 11, 2023 at 5:09 pm
This video features a keynote from Dr. Seth Dobrin, PhD, founder and CEO of Qantm AI, titled "How Retailers Can Use AI to Transform Their Businesses ... Responsibly" at Total Retail Tech 2023 in Denver. Artificial intelligence is reshaping the retail industry. The technology holds incredible promise, but security and privacy incidents diminish public trust and draw attention…
October 11, 2023 at 3:55 pm
This video features a keynote from Dan Shull, senior vice president and chief technology officer of REI, titled "Transformation on Purpose" at Total Retail Tech 2023 in Denver. REI Co-op is on a mission to connect every person to the power of the outdoors and engage them in the fight to protect it. As a member…
September 22, 2023 at 12:55 am
REI, a leading seller of outdoor apparel and equipment, has a unique co-op business model that includes a quadruple bottom line. The retailer closely monitors and reports on the health of the business, as well as the health of its employees, its co-op members, and society at large. That quadruple bottom line and company mission, different…
September 19, 2023 at 8:31 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham report from last week's Total Retail Tech event in Denver. They discuss Total Retail’s latest research report, the 2023 Retail Technology Report: An Analysis of Trends, Buying Behaviors, and Future Opportunities. Keenan dives into top trends from the report survey data, including how…
August 17, 2023 at 9:35 pm
Old Navy recently introduced a one-year “kid-proof” guarantee on uniform styles. All Old Navy uniform basics — such as polos, chinos and pleated skirts — are priced at $15 and under during the back-to-school season. The brand will also provide a full refund if products don’t stand up to the wear and tear of the school year.…
August 10, 2023 at 9:06 pm
Global health and wellness company GNC recently launched its free supplemental health care service, GNC Health. In this video interview, Editor-in-Chief Joe Keenan speaks with Allison Bentley, senior director of strategic initiatives at GNC, to learn more about the program. Bentley discusses why the company added GNC Health as a benefit to its GNC PRO Access membership, how the program…
June 29, 2023 at 9:10 pm
Jim Gilbert is co-founder and chief marketing officer of direct-to-consumer (DTC) brand Premo Natural Products. In this video interview, Gilbert discusses why, after years of marketing consulting work, he decided it was time to build his own e-commerce company with its flagship product, Premo Guard Bed Bug & Mite Sprays. He shares how Premo has grown over 100 percent year-over-year…
May 25, 2023 at 8:31 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Marie Albiges discuss Total Retail’s latest research report, the 2023 version of the annual Top 50 Fastest-Growing Retailers. The list ranks publicly traded U.S.-based retailers based on their year-over-year (YoY) net sales growth for the most recent fiscal year reported on. Topping the rankings is Boot…
May 11, 2023 at 9:35 pm
Jay Robinson is chief innovation officer and senior vice president of global business development at Renfro Brands, a 100-year-old legacy sock and hosiery manufacturer and retailer. In this video interview with Editor-in-Chief Joe Keenan, Robinson discusses his role and its impact across the organization, how sustainability is integrated into Renfro Brands' holistic innovation strategy, and…
May 4, 2023 at 4:20 pm
FullBeauty Brands, an omnichannel retailer of extended sizes and a pioneer in size-inclusive fashions, purchased plus-size fashion brand ELOQUII Inc. from Walmart in April. In this video, Editor-in-Chief Joe Keenan interviews FullBeauty Brands CEO Jim Fogarty about the acquisition, including how ELOQUII will be integrated into FullBeauty's current portfolio of brands as well as the new…
April 12, 2023 at 8:58 pm
While at Shoptalk 2023 in Las Vegas last month, Editor-in-Chief Joe Keenan interviewed Fiona Tan, chief technology officer at Wayfair, to learn about how the furniture and home decor retailer is optimizing product discovery across its sales channels. She details her role at the organization, how Wayfair is using technology to serve the right products to the right customers,…
April 6, 2023 at 10:08 pm
While at Shoptalk 2023 in Las Vegas last week, Editor-in-Chief Joe Keenan spoke with Kristin Shane, chief merchandising officer at PetSmart, to learn more about the pet brand's agile merchandising strategies. Shane shares how PetSmart's merchant teams stay agile, the skills needed to be an effective retail merchant today, and how proprietary brands factor into the pet retailer's…
March 31, 2023 at 1:28 am
In this episode of Retail Right Now, Total Retail's Marie Albiges and Joe Keenan discuss the key themes and trends being discussed during the Shoptalk 2023 conference in Las Vegas this week. They also touch upon highlights from sessions held at the Women in Retail Pavilion, hosted by Women in Retail Leadership Circle, sister brand of Total Retail.
March 23, 2023 at 10:13 pm
Simply put, Total Retail Tech brings the right people together for the right conversations. By matching like-minded retail executives, Total Retail Tech enables honest and open discussions about technology and other business challenges. Furthermore, instead of learning about technologies you don’t need or can’t implement, Total Retail Tech matches the right retailers with the right technology…
February 23, 2023 at 9:42 pm
Mike Frazzini is the technology chief of staff at FTD, a leader in the floral industry for over a century operating one of the largest florist networks in the world. While attending Total Retail Tech last fall, Frazzini sat down with our editorial team to discuss his evolving role at FTD, why data is a priority…
